How To Implement An ECM System For Your Group

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Do your distant staff not have all the data obtainable to them like they used to as a result of there are solely paper variations? Or in case your group is hybrid, is it following the “lodge” mannequin and staff who don’t have an assigned workplace/desk need to perpetually carry paperwork with them if it’s not on-line? Did your group think about using doc imaging (Enterprise Content material Administration [ECM]), however was involved that the ECM was too dear? Have you ever thought-about the operational effectivity and/or value of not having an ECM for the long term?


  • Are you spending a small fortune delivery paperwork between workplace areas? Are you aware what number of packages had been misplaced in transit?
  • Are you aware how a lot time staff spend in search of paperwork, particularly misfiled paperwork?
  • What occurs if a hearth destroys a number of bins of information?
  • Are your information organized so as to rapidly produce particular paperwork if there may be litigation?
  • What number of processes have an automatic workflow together with escalations (vs. having a guide course of which will not be absolutely documented)?
  • How certain are you that you simply’re following your retention schedule, and destroying paperwork in a well timed method?
  • When you instantly needed to pivot your workplace staff from onsite to distant, how rapidly are you able to do that with out impacting the workers’ productiveness?
  • Are you speaking with staff by regularly sending e-mail after e-mail?
  • Do you’ve got stacks of paper invoices on desks till AP staff can get again into the workplace?
  • Are staff making an attempt to determine the place/how you can scan delicate paperwork as a result of they don’t have a scanner at residence?

Most if not all departments will profit from using an ECM. In consequence, implementing an ECM throughout your entire group will unfold the associated fee and supply a a lot better ROI. A majority of the ECM prices are mounted (for the specified options and performance which will likely be utilized by most departments) and the variable prices are sometimes for seat licenses.

How To Implement An ECM 


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When the choice is made to implement an ECM, I implement it throughout your entire group (to maximise the ROI) one division at a time. Right here’s the framework I’ve sometimes used:

  1. Buy an ECM system
  2. Administration reminiscent of buy scanners, organizational adjustments, company governance, communication plan
  3. Choose undertaking crew (one member from every division) together with IT, authorized, audit, and threat/compliance
  4. Create implementation schedule – begin with AP or HR
    • Determine paperwork, indexes, safety, and so on.
    • Decide retention schedule for every doc
    • Decide if any present paperwork will likely be back-filed (reminiscent of personnel information)
    • Create on-line varieties (together with barcodes) and workflows
  5. Go stay with the division
  6. Repeat with different departments one by one

There are quite a few advantages to having an ECM together with safety, compliance, authorized, and catastrophe restoration. Staff will likely be simpler and environment friendly as a result of the digital paper (and related workflows) will likely be at their fingertips wherever they’re working from.

For extra data on the advantages of an ECM (doc imaging), comply with me on LinkedIn!

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